b'SPAGE 34 / NATIONAL CLOTHESLINE / OCTOBER, 2019OUTHPlans take shape for NCALCsannual convention in RaleighThe North Carolina Associa- day before dinner, 4 educational E s s e n -tion of Launderers and Cleaners sessions on Saturday morning, a tially, he willaretryingofferalittlebitof host of activities to choose from focus on howeverything at their upcoming an- forSaturdayafternoonandof customerex-nual convention. course, excellent fellowship Fri- perienceandIn his From the Presidents day and Saturday night. employee en-Column from the Spring/Sum- Then,thereisthekeynote gagement canmereditionofCarolinaClean, speaker at the Friday dinner: Stan drivediffer-NCALC President David Make- Phelps,aForbescontributor, entiation,in-peacesummeduptheassocia- TEDx speaker, IBM futurist and crease loyaltytions plans: It is going to be held authorofthePurpleGoldfish andcreateMCDOWELL CLEANERS in Atlanta, GA, purchased a Union in Raleigh on October 25th and business series. positive wordHL-860 heated hydrocarbon drycleaning machine through 26thattheEmbassySuitesin Hisprogramwillbecalled ofmouthin PhelpsGulf States Laundry Machinery. Ben Prema (left), president BrierCreek.Wewillhavea PurpleGoldfish:Little Things business.of Gulf States Laundry Machinery-Georgia, is pictured with roundtable discussion on the latest Make the Biggest Difference in Topics that will be explored inReg Kirk, owner of McDowell Cleaners. in equipment technology on Fri- Driving Loyalty and Sales. the seminar sessions on Saturdaymorningincludeemployeere-cruitment and retention, market-ing and advertising, plant equip-ment maintenance and improvingplant production. Later in the evening, NCALCwill present its Presidents Recep-tionandRecognitionBanquet.Also throughout the weekend, theassociationwillhostitsannualmembershipmeetingandtherewill be tabletop vendor exhibits.Those with spare time on theirhands will have plenty of localRaleigh attractions nearby such asthe State Capitol, the North Car-olina Art Museum and the Mu-seum of Natural Sciences.For more details or to register,contact NCALC by calling (919)313-4542orthematvisitwww.ncalc.org.SEFA hostsboard meetingin NashvilleBoard members of the SouthEastern Fabricare Association re-cently gathered in Music City Nashville, TNfor the annualsummer meeting.The agenda focussed on fourmajor areas of concern: member-ship, member services, educationand the Southern Drycleaners andLaunderersShowthatwillbehosted next year in Orlando, FL.This was a great meeting andIm really excited about the futureof SEFA. This meeting laid thefoundation for a great 2020, saidSEFA President Rhonda Eysel.A top priority for the associa-tion will be membership growthand retention, which they hope toachievewitheducationalpro-grams in each member state (Al-abama,Florida,Georgia,SouthCarolina and Tennessee).During the meeting, it was alsonoted that SEFA Executive Direc-tor Peter Blake will give the asso-ciation a stronger in-the-fieldpresence for better interaction andmore feedback.I am really excited about get-ting out more to the members,he said, and this will give me abetter understanding of what ourmembers are looking for and whatservices will best assist their suc-To learn more, see the Index of Advertisers on page 42 or visit www.natclo.com/ads cess.'